The characteristics of customer relationship management in Apple Essay

The attributes of client relationship the board in Apple Company - Essay Example CRM is viewed as the use of innovation, yet additionally a methodology to study clients' needs and practices so as to create more grounded associations with them (Yu, 2009). All things considered, it is to a greater degree a business theory than a specialized answer for help with managing clients successfully and effectively. By and by, effective CRM depends on the utilization of innovation. In such manner, Shanmugasundaram (2008) has noticed that so far as the mechanical engineering of CRM is concerned, it is extensively arranged into 3 kinds which are as per the following: Operational Analytical Collaborative Also, Bergeron (2002) has been of the feeling that CRM is an innovation; and that it is essentially a procedure that encourages firms to make â€Å"consistent, repeatable and quantifiable results†. In this way the obvious dependence of CRM on innovation is encouraged through the different researchers who have noticed how much innovation is a facilitator in CRM. Shanmuga sundaram (2008) has been of the conclusion that there are different run of the mill highlights of any great CRM program. CRM is fundamentally connected to the corporate level technique of the association and conceives the foundation just as the upkeep of enduring connections among the clients and the firm. Be that as it may, it is consistently hard to execute an effective CRM system. Bergeron (2008) has expressed that unmistakably mechanically dependent CRM approaches may not generally end up being electronically achievable. The creator further notes that different innovative issues just as different issues emerge while executing an in any case sound CRM strategy plan on paper enthusiastically. Additionally, among the other serious issues that emerge is that the firm might not have a significant level of innovative aptitude and the absence of such mechanical skill may result in the firm’s redistributing of the CRM execution parts. This thus makes the important information of the firm powerless to the expected danger of the information falling in the possession of pariahs too. Additionally, Bergeron (2002) states that innovation is an indispensable piece of the general CRM process. In such manner, once more, security and protection can posture to be issues that may end up being difficult to sift through during the execution stage. Undoubtedly, it is viewed as the mechanization of on a level plane coordinated business forms including front office client contact focuses by means of numerous, interconnected conveyance channels (Peelen, 2003). In this manner the domain of CRM spreads across different significant elements of efficient advertising, deals, administration just as help. Given the scope of CRM or so far as that is concerned the most recent idea of utilizing CRM from a vital perspective, it turns out to be imperative to guarantee that appropriate consideration is taken so as to guarantee legitimate arranging too usage of CRM approaches inside the a ssociation. With regards to the current examination, it is basic that the firm viable has without a doubt left a permanent imprint lately given the practices in retail advertising versus client relationship the executives. In this way the investigation conceives digging profound into the territory of client relationship the board as a rule and that of the Apple organization specifically so as to think of bits of knowledge just as discoveries with respect to the

Essay about State of the Organization

Paper about State of the Organization Paper about State of the Organization Condition of the Organization Jenny Hower HCS/514 Condition of the Organization In this paper a portrayal of an association as far as its plan and usefulness will be talked about. While having this data accessible it will permit an association to figure a procedure for improving its presentation. Structure Baptist East Hospital has had a long history in Tennessee; it has a decent notoriety of serving quality consideration to the occupants in the western Tennessee region. Baptist East emergency clinic is situated in Memphis, Tennessee and had been serving the general population for more than forty years. At present, Baptist East is a general clinical and careful medical clinic with 464 beds. The crisis office has 31 treatment suites staffed by 24-hour-a-day crisis doctors for the treatment of grown-ups. It likewise has a different, committed five-room pediatric treatment zone set up nonstop with in-house pediatric crisis doctors. There is a children’s clinic in development that will have the ability to have a 15 bed pediatric ICU and a 10 bed pediatric CCU that ought to be finished by the spring of 2015. This an enormous expansion to the office wherein a great deal of time has been given to ensure the office is the thing that the network needs. Alongside this new experience the m edical clinic has additionally experienced a few different changes. In 1983, the medical clinic extended the capacities of its cardiology office and in 1996 Baptist East converged with two littler emergency clinics in the region to make it simpler for our patients in the external regions to get care. This merger has permitted the office the capacity to have more assets, extended consideration, and a bigger asset of specialists who work in administrations taking into account what every network

SIPA Graduation Speaker COLUMBIA UNIVERSITY - SIPA Admissions Blog

SIPA Graduation Speaker COLUMBIA UNIVERSITY - SIPA Admissions Blog General Brent Scowcroft, former National Security Advisor and SIPA Advisory Board member, will deliver SIPA’s 2009 graduation address on May 18. General Scowcroft served as National Security Advisor to Presidents Gerald Ford and George H.W. Bush. A graduate of the U.S. Military Academy at West Point, he earned his MA and Ph.D. in International Relations from Columbia University. As President and founder of The Scowcroft Group and one of the countrys leading experts on international policy, Brent Scowcroft provides Group clients with unparalleled strategic advice and assistance in dealing in the international arena.

Dream, Learn, Do Insipid or Inspirational - Free Essay Example

Sample details Pages: 2 Words: 592 Downloads: 1 Date added: 2017/09/18 Category People Essay Type Argumentative essay Tags: Dream Essay Did you like this example? An Inspirational Motto? Upon first hearing Sierra Colleges motto, â€Å"Dream, Learn, Do,† a strong urge to roll ones eyes ought to be suppressed. However, if its initial hokeyness is overlooked, the motto does provide practical significance. True, not all of us will meet out childhood dreams of traveling in space, or walking the red carpet, but how did those who fly to the moon and make summer blockbusters get where they are? The pop singer Lady Gaga has a career most young women would love to emulate. Gagas success came from her dream to perform, her determination to learn her art, and the practice of that education and perseverance to actually do what she wanted with her life. Lady Gagas huge success did have meager beginnings. Before her fame, she was known as Stephanie Germanotta. Her aspirations to be an incredible musician and performer almost seemed to be natural, as she learned to play the piano at age four. Gaga has said that she always wanted to be an art ist, as if it were her destiny. Often, a persons goals are shaped by their own personalities. This was the case for Gaga, as her inspiration came from within. When her family recognized this passion in their Stephanie, her parents worked hard to help support her when she decided to seriously pursue a career in the music industry. Once this decision was made, Gaga knew that the path to her goal would require persistence, talent, and practical education. Gaga took her dream seriously, and did educate herself. As a teenager, she constantly practiced for singing and dancing on stage by performing at open mikes. In high school, she was a theater star in musicals, while pushing herself academically. However, just receiving a regular education wouldnt be enough for her to become the star she is today. At seventeen, she finally was accepted to New Yorks Tisch School of the arts, where she could begin a true musical education. Gaga studied music and songwriting, and also took an intere st in other arts and social studies. However, Gaga left school before graduation so she could take what she had been learning and practicing since she was an infant and focus on her musical career. After learning a craft and excelling in it, the idea is to use what has been learned. Not everyone get this chance right away though. Not all law students are offered jobs or internships right after finishing law school, and Lady Gaga did not instantaneously become famous. Going out and doing her dream meant going out and doing it, no matter what or where. Gaga was only a music producer behind the scenes upon her first break into the industry, but she wanted more than that. Gaga sang and danced at plenty of obscure clubs until finally being noticed on stage at the Lollapalooza Festival. After that, producers wanted to be the ones behind the scene on what would eventually become her world wide, critically acclaimed album, â€Å"The Fame Monster. † Lady Gaga worked every step o f the way to hear her name chanted in stadiums, and star in music videos with Beyonce as her sidekick. Lady Gagas story is no fairy tale. No one handed her fame and fortune on a silver platter. She worked hard to make her mark, and although may never even have thought of it, she did dream, learn and do. Lady Gagas success may not repeat itself in our lives, but she is living proof that dreams are attainable with the right drive to get there. Don’t waste time! Our writers will create an original "Dream, Learn, Do: Insipid or Inspirational?" essay for you Create order

The Road to Perdition - 821 Words

1. Analyse how one or more scenes showed the complexity of a character or individual in a visual or oral text. The Film ‘The Road To Perdition’, directed by Sam Mendes. Is a story where a father and his son travel across the wide and vast country named America. They are on the run from an unrelenting assassin. The film is set way back in the 1930’s America when the country was in the grip of immense gloominess. Embargo was still the law of the land and gangsters like Al Capone were at the height of their power. The audience is forced to plunge into this Underworld of crime as we follow the Sullivan’s on their journey to Perdition. During one of the scenes, Mike senior Hug’s Mike Jnr at the end of the scene with a mid shot shows a†¦show more content†¦This windscreen divider shows us the separation between both Michaels. It also helps us to understand how family and work are separate things in Sullivan’s life. This shows us a different type of complexity to what we see in other parts of the film because Michael Snr is not impressed at Michael Jnr for witnessing what he has done to these men. In all the above examples Mendes has effectively used the layout of the shots to enable us to see that Sullivan is a distant, detached and remote man. This shows complexity as in other shots Mendes shows us a completely different man and in fact, a family man who cares for his family and would sacrifice anything for them. The complexity that Mendes shows of Michael Sullivan Snr is confusing as he is so brutally power Hungary when working for the Mafia and he shows such a soft caring side when around hisShow MoreRelatedEssay on The Road to Perdition1580 Words   |  7 PagesThe Art of Film Film Review #1 The Road to Redemption The most appealing thing about Road to Perdition is its over-arching theme of redemption. Michael Sullivan (Tom Hanks), an Irish mafia heavy, wants more than anything to keep his son from following in his criminal footsteps. Even though father and son will eventually drive to a place called Perdition to lay low, the story’s title suggests that Michael has for many years been traveling the road to hell. He understands as much, and wantsRead MoreRoad to Perdition Essay example1016 Words   |  5 Pages Director Sam Mendes’ Road to Perdition is the officially-approved US film of the moment, overwhelmingly endorsed by the media and starring â€Å"America’s favorite actor,† Tom Hanks. An unstated assumption is that the movie’s pedigree makes it an obligatory cultural or quasi-cultural experience for certain social layers. It is a gangster film with darkened images meant to impart an art-house quality. 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He has lost all good judgment and mainly follows his lusts. nbsp;nbsp;nbsp;nbsp;nbsp;Kurtz had become, in a white man’s perspective, uncivilized and crazy. â€Å"Each station should be like a beacon on the road towards better things†¦ but also for humanizing, improving, instructing† (Conrad, 29). The stations are centers for modernization and civilization. The farther Kurtz ventures away from the stations, the less civilized he becomes. Kurtz followed no rulesRead MoreComparing the Downfalls of Sophocles Oedipus and Shakespeares Othello1262 Words   |  6 Pageseach characters life. Both were victims of different villians that would lead to their ill-fated demises. A horrible prophecy where Oedipus was to murder his father and then marry his mother was the villain in Oedipuss case. He was on a road to perdition since the day he was born, because the prophecy made his fate unavoidable. Oedipus and his family tried to take every action possible from avoiding the prophecy. 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Even through America has no official many Americans feel that English is America’s language and if you can’t speak English thenRead MoreBeyond the Problem of Evil Essay6495 Words   |  26 Pagespunish human beings for something that he, by virtue of his omnipotence, seems (at first glance, at least) ultimately responsible for. Does Augustine assert that this seemingly untenable aspect of reality, which is implied by the conjunction of human perdition and divine omnipotence, is nothing? Or that it merely *appears* evil when considered in isolation from the totality of which it is a part? As we shall see, the answer is in one respect no, but in another, yes. The answer is no, insofar as AugustineRead MoreEssay David Berkowitz: the Son of Sam .44 Caliber Killer1950 Words   |  8 PagesThis theory maintains that people enter into law violating careers when they are labeled for their acts and organize their personalities around such labels. In essence, if you continuously told a person that he/she was a â€Å"worthless soul on the road to perdition,† that person may just end up in prison on their way to hell.†Ã‚  (para. 3). Due to the labeling which David endured in reality and in his delusions he was driven to a path that would cause criminal activity. This was a path that would lead him

Zappos Case Free Essays

1. Zappos transformed the shopping experience by providing online market place and making customers comfortable buying shoes in the internet. The core competency which distinguishes Zappos from competitors was a focus on service (it was service company selling shoes). We will write a custom essay sample on Zappos Case or any similar topic only for you Order Now The following sources of competitive advantages allowed the company to gain and maintain this competency: fast web-site providing extensive online product information; free rapid delivery of products; free 365 day return policy; free 24/7 call center with well-trained operators whose primary goal was customer loyalty; xcellent supply chain operations with communication through web-interface system. Corporate culture has a strong influence on all aspects of the business, including core competencies. In fact, core competencies are developed based on culture. To WOW everyone they come into contact with, including customers, employees and partners, was part of their culture. Zappos was successfully doing everything to sustain it by im proving web-site, call center, distribution warehouse operations, etc, which proves that its core competencies are well sustainable. . If it is really of a value to the customer, it is important to the customer experience, because it is a sign of excellent service and WOW customers. However, if the customer doesn’t need it, the cost of shipping will not cost the perceived benefits of faster delivery. As we have seen, the customer satisfaction decreased, if the customers didn’t receive a purchase ov ernight, even though they didn’t need overnight delivery but it was promised by Zappos. Considering cost-conscious environment, I would recommend Zappos to provide the customer a choice for method of delivery. Zappos could provide ground delivery, as usually, for free. But, if the customer really needs faster expedited delivery, he/she should pay for transportation cost. 3. I wouldn’t recommend Zappos to make any big expansion plans, taking into account difficult economic time and the company’s limited budget. Zappos could add new complementary products to the shoes, but not drastically different kind of products. The geographic expansion was too costly and risky for the company at that time. Zappos had experience of international expansion, but the challenges and costs of replicating the business model abroad was inadmissible. Selling own-brand products is not a good option, because it would go against Zappos’ strategy of providing a broad choice of popular world brands. Instead, the company should focus on retaining and gaining new customers in the current markets, e. g. by providing loyalty cards or coupons. . More cost-conscious shoppers would try to find the best deal searching for the same product and comparing prices at different web-sites. Therefore, the first option for Zappos is to constantly monitor prices of competitors and set its prices equal to them in order to make sure that the customers don’t pay more buying from Zappos. Even though the prices will be the same, Zappos would attract and maintain customers with exceptional service (free delivery, 365 day refund po licy, 24/7 call center, etc. . Also Zappos has to improve supply chain operations in order to cut costs. After that, the second option is to experiment with a price (test marketing) to see what prices consumers are willing to pay for products which are provided with such exceptional service. 5. Amazon wanted to become a partner with Zappos due to several reasons. The benefits from this deal for Amazon were clear: eliminating growing competitor in the shoe market and gaining a leadership position in an apparel category. In the beginning Zappos maintained an entirely separate operation from Amazon: its own fulfillment center, inventory management, payment system and web-site platform. But in the following years, there have been moves toward integration with Amazon: 2011 – integration with Amazon’s warehouse management system; 2012 – handing warehousing over to Amazon. Now we can see Zappos selling at the Amazon web-site in the apparel category. Zappos is making some part of the inventory available at Amazon through Amazon ProductAds, but not through the 3P marketplace (so called Selling on Amazon). How to cite Zappos Case, Essay examples

Adam Smith And Karl Marx Contrasting Views Of Capitalism free essay sample

Karl Marx presented his philosophical and sociological critique of capitalism where the effects of the market varied or are distinct from man’s economic well being. Capitalism according to him brought about alienation where workers became degraded or dehumanized. Marx’s view on alienation was based on or oriented on work and sociological aspects. Assumptions made were that workers dignity would only be maintained if autonomy, responsibility and self-fulfilment were allowed in the work place. Alienation brings about powerlessness, isolation as well as self-estrangement. Powerlessness arises, as there is a distinct separation from ownership and the means of production. People or labourers are not in a position to influence managerial policies and they cannot control the conditions of employment or their immediate work process. To Marx, capitalism brought about the development of division of labour and specialization where people tend to advance on areas they are best suited in. The industrial capitalism workers are completely separated from the means of production. (rationalargumentator.com). The workers also became like a tool, a commodity or a machine whose main duty is to produce. They can also be hired or fired at will. Marx coined the word command to describe the market where the wages were determined by the forces of the market. In becoming alienated the capitalist becomes isolated not only from himself but from the world including his fellows and nature. Self-entanglement means that workers are alienated from their ‘inner self’ and they are dehumanized.   To Marx, capitalism is bad because it brings about exploitation of the poor by the risk. It is geared at benefiting the rich while exploiting the poor. According to Marx in production men not only act on nature but on one another. They produce only by co-operating in a certain way and mutually exchange their activities. In order to produce, they enter into definite connections and relations with one another and ‘only within these social connections and relations does their action on nature takes place’. According to Marx, the production process comes about from the desire to meet the needs of people in society. In capitalism workers were also overworked. Work alienated people from the society, the human race as well as the product that they produced. Poor wages were offered to workers and it was just sufficient to keep them alive. The employers were only interested in gains regardless of the pain it caused to the workers. Since the poor lacked a choice they had to put up with the stressful conditions to survive. The resultant effect of capitalistic exploitation was an early death. (Skousen M, 2007). The division of labour made human beings to become machine like structures especially as it advanced. It became like a commodity that could only be sold in the market. To Marx, elimination of capitalism was necessary so that people would live freely, away from exploitation, isolation and alienation. Capitalism hinders self-determination, which is an important aspect for human beings. It also controls people both at the work place as well as their economic life. Marx advocates for a society that has economic democracy in addition to political and social democracy. If people were to have control of their workplace they would be more effective as real liberty is experienced. They should not be treated as ‘domesticated animals’ or machines but should be left to guide their own direction. To him, workers should be left to own and control their work places from which they earn a living and spend most of their time. (rationalargumentator.com). Marx suggests that workers would be more effective especially if they were left to control their workplace. They, like artists could devote more of their time and under adverse conditions if they were given full control. To Marx, workers should be empowered and provided for basic needs by their employees like food shelter and clothing. (rationalargumentator.com). Marx favours a communist society to replace the capitalist society. The wealthy class is the bourgeoisie and the proletariat are the poor. The wealthy or the ruling class control the means of production and consequently the economy. Marx advocated for a revolution of the proletariat so as to remove the bourgeoisie. Capitalism brings about class-consciousness, which is unfair as it brings about inequalities. There is evidence struggle between the classes as the bourgeoisie strive to maximize and retain profits; the proletariat strive to earn decent wages and fair treatment. Marx supports government involvement that would result to central planning geared to solve the current problems. (www.kelsoinstitute.com) He coined the idea of ‘surplus value’ to explain the gap between the value that a worker produces to the wages he or she gets in return where there were signs of exploitation. To him, capitalism is subject to fail and was headed for doom from its first inception due to competition involved, lack of centralized planning, control by the rich and it was subject to create social problems due to the great gaps between the rich and the poor.   Smith on the other hand provides positive outcomes of capitalism. To him, the free market economy provides a means for mutual gain and that the division of labour. It improves productivity and is hence beneficial to the whole society and does not destabilize it. Smith suggests that there is an invisible hand that controls the market and this refers to the forces of demand and supply. The ‘invisible hand’ guides people in their decision-making and as a result individual decisions can affect the while economy. He opposes Marx’s idea that ‘capitalism breaks down human spirits potential and forces him to always think of work. It becomes like a monster or â€Å"universal whore† â€Å"Every individual necessarily labours to render annual revenue of society as great as he can he †¦. Neither intends to promote public interests, nor knows how much he is promoting it. He intends only his own gain and he is in this as in many other cases, led by an invisible hand to promote an end, which was no part of his intention. By pursuing his own interests he frequently promotes that of the society more effectually than when he really intends to promote it’’. (rationalargumentator.com). Smith views capitalism as a system where individuals have the right to own property and have the free will to do whatever they please with it. Private property ownership, desire to earn spend and act productively control how the natural markets function in a free economy. (Gianaris N, 1996). Competition affects the pricing of goods and services in the market. It is essential as it ensures that the prices offered are fair and only the most efficient producers survive in the market. While Marx sees inequalities in terms of benefits gained in capitalism, Smith argues that capitalism benefits all in the society regardless of their status in the society. All people, according to Smith can create, own or earn their living. Smith’s views are of a moral society where he hopes that capitalists will be guided by virtues and selfish or greedy motives would be countered. Smith does not see the importance of a revolution as supported by Marx. Peace would be maintained as all people enjoy the benefits of a capitalistic market. (Skousen M, 2007). Marx wrote his ideas of a capitalist system as during his time it was operational and he could point out the shortcomings, Smith on the other hand expressed his views when a mercantilist society was in existence. To him, capitalism opened grounds where people had the will to make choices that best suited them. Marx experienced the evils of capitalism and he was convinced that it was the root of all evils in the society. (Skousen M, 2007). Marx’s views on capitalism are criticized on the basis that he presented an argument where one was bound to retain his or her status quo in society. His views were also based on the current situations and he did not foresee the end of the terrible working conditions. (Gianaris N, 1996). This is however not the case as one can move up or down the social ladder status is therefore not inherent. Capitalism is free and people can own properly or run business, which can see them rise through the ranks as long as the freedom causes no harm to others. Capitalism would be beneficial to all in the society. Smith does not see the need for government involvement in the market operations because that would be checked by ‘invisible hand’. To him individualism, freedom of enterprises and competition contributed to the increase in the wealth of nations. To smith competitive markets are best in planning for resource allocation and development. Governments should not interfere with the market directly but they can help business to thrive by protecting societies from invasion or violence, injustice or oppressions, and they can erect public utilities that can be run by individuals or companies. In capitalistic societies individuals would produce as par their talents or competitive advantages and they would acquire that which they can’t produce from those who can. To smith, a more equitable distribution of income would be necessary if progress and development was to be achieved in the capitalistic system. ‘No society can surely be flourishing and happy of which the far greater part of the members are poor and miserable’ Competition is a basic natural and structuring principle of the market. Tampering with the market mechanism should be avoided as much as possible or be limited as much as possible. To Smith, man is not a work machine â€Å"it is the interest of every man to live as much at his ease as he can†. Capitalism also produces individuals who work for the benefit of the society at large for instance those based on arts, spiritual and non-material or non-greedy initiatives. Surplus of wealth also goes to programs that are not necessarily materialistic in nature for instance charities and assistance to help the needy. (Almond G, 2002). Smith does not view consumers as undignified unnatural or alienated like Marx does. According to him, division of labour in capitalistic systems occurs naturally from the human need or purpose to trade. People of different classes can trade in the capitalistic systems linked to specified classes in the society. To smith, labour is a measure of value but it is not as the exclusive source of it as Marx suggests. He also does not agree with Marx’s idea that workers were powerless and faced inevitable exploitation through poor pays. (Almond G, 2002). To him, if national income and division of labour were increased wages would not be a cause of alarm or dissatisfaction to workers. Smith did not show that workers in capitalistic systems were isolated as Marx thought. References: The Contrast between the Views of Karl Marx and Adam Smith L. T. A Journal for Western Man. Issue LVI- May 2, 2006. Retrieved on 7th March 2008 from http://rationalargumentator.com/Smith_Marx.html Nicholas Gianaris.1996. Modern Capitalism: Privatization, Employee Ownership, and Industrial Democracy. Group Management. Greenwood Publishing. P 22-25 Gabriel Almond. 2002. Ventures in Political Science: Narratives and Reflections. Lynne Rienner Publishers. P 139 Mark Skousen 2007. The Big Three in Economics: Adam Smith, Karl Marx, And John Maynard Keynes. M.E. Sharpe. Louis Kelso. Karl Marx: The Almost Capitalist. Retrieved on 7th March 2008 from http://www.kelsoinstitute.com/pdf/karlmarx_almostcapitalist.pdf

The yellow wallpaper Persuasive Essay Example For Students

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Natco

Natco NATCO INTRODUCTION NATCO is an acronym for the initialÂÆ' ¢Ã‚‚€‚™s National Confectionery Co. It is a very popular brand name in England, which tries to satisfy the needs of the Asian community it is often mistaken that NATCO is the name of the company; but this is not true. NATCO is only a brand name for an international trading company, a specialist in Indian foods, -T. Choitram Sons. T. Choitram sons is the largest chain of supermarkets in the U.A.E., a confectionery manufacturer, a wholesaler, a cash carry operator, and the manufacturer and packer of more than 250 products marketed and distributed in the UK under the NATCO brand.Some of the other brands of the company are Papa - lentil and spices, Leone - tea, Koto - medicated products, Family - tissues, NATCO - sweet and biscuits. NATCO was their first and is their main brand, and NATCO sells more than any other of their brands does.This is why we also have emphasized more on the NATCO brand in our report. NAT CO is called the lucky brand for the company, as they believe that this brand has led to them towards success.Topics, which will be discussed in the report, are the management structure, their company history, manufacturing process and facilities, inventory control, quality control, just in time and forecasting. The helpful staff of NATCO kindly provided this information.Historical Review T.Choitram although an Indian migrated to West Africa in 1942. At the age of 17, he began his enderpreneurial career by selling seeds fruits magazines. He was a man who was always motivated with the dream to be a very successful businessman. He saw his future in the food industry and so he began his own supermarket and named it after himself. As years passed by he gained tremendous...

Is Work life balance an unrealistic dream or something that Essay

Is Work life balance an unrealistic dream or something that organisations should pay attention to - Essay Example A work life balance is important because work life and life systems, although very different, are intertwined together in a firm manner. It has been proven through current theories that emotional spillovers from one side can affect the other. Such that, a disappointment at the job may translate in to a disappointment at the family level, and vice versa. One of the theories that are used to explain the relationship between the balance of work and life is the Work/family border theory. Border Theory The border theory divests upon the interactions between the life and work of an individual and how he may attempt to balance them (Poelmans 2005). According to the theory, as Clark (2000) relates, the primary connection between the work and family systems is not emotional but it is human. So ‘people’ in the theory are regarded as daily border-crossers who have to make daily transitions between the two worlds- the world of work and the world of family. People are important here because they are considered responsible for shaping the worlds, for defining the borders between the two worlds and for determining their relation to each of the worlds. Although people are the primary agents at work here, to change the environments, they can themselves be affected in turn, giving rise to a work-family spillover (Hislop 2008). It is this concept that makes keeping a balance between the two worlds the most challenging thing. The border theory seeks to explain the complex interaction between the border crossers and their work and family systems and henceforth, attempts to attain a certain degree of balance between life and work. Psychological contract The psychological contract is also an important concept when it comes to the study of work/life studies and refers to the exchange occurring between the employee and the employer (Andrae 2008). Through the psychological contract, one can attempt to understand what employees and employers expect from a job and work enviro nment. According to Smithson & Lewis (2000), these expectations may not just be confined to tenures or promotions, but, may also include other things like a sense of entitlement to work/ life benefits and flexible working hours. It has been argued recently that a better integration of the worlds of ‘work’ and ‘life’ lead to a positive psychological contract. The psychological contract explains that meeting or breaking of promises has a greater influence than practices and policies (Cooper, Quick & Schabracq 2009). According to Roehling, Roehling and Moen (2001), work/life policies, such as the flexible working hours and informal support, are directly linked to employee satisfaction and loyalty which get translated in the form of a positive psychological contract. The met and unmet expectations have a significant impact on the attitudes and behaviours of the employees (Naswall, Hellgren & Sverke 2008). Recent research in UK also shows that employees tend to look for the awards that their psychological contract promises to deliver and to consider it their right to have an entitlement of flexible working hours, the lack of which is believed to be a violation of the psychological contract (Leat 2007). The psychological contract is an important tool because it considers the individual expectations of employees and employers. The approach is also important to shift the focus from policies and instead concentrate on the different settings of work and life systems for both the employees and emp

Final Exam Paper Essay Example | Topics and Well Written Essays - 500 words

Final Exam Paper - Essay Example There are several pharmaceutical companies in Kuwait that may offer Support to Genentech in terms of buying their drugs and selling them to people. For example, the Kuwait Saudi Pharmaceutical s industries that are a leading company in the manufacture and marketing of pharmaceutical drugs. For success, Genentech has to have to be linked to such companies. However, there are no supporting pharmaceuticals clusters in Kuwait that would facilitate the buying and marketing of the drugs. The Kuwait Government has to offer support for Genentech for the company to establish itself successfully. This is possible since the government has been supporting research in different areas notably agriculture and economic improvement. This support is mainly given to home industries therefore, it will problematic for Genentech to get support since it is a foreign company Laws that protect intellectual property in Kuwait are found in law No. 4 of (1962). Companies are allowed to register patents and intellectual property in Kuwait provided they are inhabitants of countries that give Kuwait reciprocity. After the company registers its patent with the patents Office, it gains the rights to use that patent. The right is valid for 15 years and may be renewed for an extra five years If Genentech opens up businesses in Kuwait, it will not have a problem of markets. This market would be provided by its powerful neighbors. Proximity to markets can therefore be a factor for Genentech to consider for successful establishment of a company in Kuwait. However since, Kuwait is quite Isolated, challenges of market are inevitable Kuwait being a country with the majority of its population Muslim, genetic testing is not well addressed in the regulations and has to take into consideration bioethical issues. Kuwait has no regulations on genetic testing but it respects the recommendations of the Islamic Organization for Medical

Hacking and Identity Theft

Hacking and Identity Theft Hacking Hackers have unwanted and unauthorised users that has knowledge of coding and has the ability to change the code that can cause problems. Hackers is dangerous for ecommerce websites since it can have unwanted and unauthorised users that gains access to secure networks. Unauthorised users that are hackers can change certain aspects of the website. So they will have access to users personal information. For example, hackers can use the user bank account details to order things online from their details before the user even knows about this. So users want their details safe and secure in the right hands and not in the hands of hackers. Every ecommerce owners and users fears from getting hacked because every user detail can be shown and the reputation of the ecommerce business can be down in seconds. Hackers aims to steal users bank details and email details. They could use user bank details to order things online without the hackers spending a penny from their own account. Hackers could sell their email details to other businesses so that they can have the latest product emailed to them. This will make the user think that they signed up for this and its normal. They could steal company datas which can contain very important information about everything they needed to make their business successful.   Ã‚   Identity Theft Its a result from being hacked, so this identity theft usually involves hackers and anyone that has unauthorised access to details from other users and they could pretend to be that user. Identity Theft is dangerous for ecommerce websites since, hacker can steal someones name, address, phone and date of birth in order to require the identity theft. For example, hackers can use the ecommerce customers identity for criminal activity and this can be bad for ecommerce business because if hackers has the customers has their details then the hackers can sell their details to other people and use it as their own identity or the hackers can use their identity to buy some stuff from the ecommerce system. So every commerce users will fear their identities being stolen as well because they could automatically blamed and be in trouble by the police since, hackers can use their identity to buy some stuff from the ecommerce website and hackers can do a criminal activity using their identity. Identity Theft aims to steal ecommerce customers identities. To could use the customer details to commit criminal activity or they can use it to order something from the ecommerce website. Viruses can be caused in websites as well. It can be caused by someone else on the internet who is seeking to cause damage to someone elses computers. A computer code can be written to gain unauthorised access to programs/files on a computer. Viruses can be dangerous for computers and ecommerce websites since, the viruses can be accessed virtually (internet) through email or physically through USB Stick.   Once they can have access to programs/files then the virus will start to damage the computer programs/files. For example, hackers will send you an email and if you open the email from the internet and you click on the email link that the hacker send you then the virus will be triggered faster and its called a payload. The abilities of the payload enables intrusive damage and popups will be shown as it tells the user that the computer is at risk. This can be bad for ecommerce business and users because customers and people who is working for the ecommerce company could have important files that could relate to the business or personal files. Viruses aims to damage the computer completely and to make sure the computer never responds to the user command. Phishing can happen by downloads from a unknown website or by third party applications usually hackers trying to get important information by mimicking and want to get a financial gain from this. It attempts to trick users to get their details like credit cards. Phishing is dangerous for computers and ecommerce websites since, it can mimic itself as a well-known company, well known group etc. and they do this get the financial gain from ecommerce employees/customers. Once the user is tricked by the phishing then the details gets stolen like credit card and other important information. For example, a hacker can send you an email and link a third party application to download so once you download this third party application then the phishing begins. From there they can access your information and steal credit card or your personal information so that the hacker or anyone can use that identity. Phishing can be bad for ecommerce business/customers because important information is being stolen and it can make the ecommerce employees/customer details get leaked. Phishing aims to leak personal information about the user, employee and business. Also maybe getting the codes to get inside of the ecommerce company. Systems failure is a hardware that cant function at all and the computer isnt responding at all whatever the user commands it to do. This can happen if the motherboard and all circuits is not failing to function. Systems failure is bad for ecommerce websites since, without a computer machine then you wont be able to run a website or you wont be able to see how much sales youve made. You wont be able to contact other customer since, customers nowadays use social media, emails to contact the ecommerce business. For example, if you want to start up an ecommerce website you will need an internet, web server and computer because without these you wont be able to start up your ecommerce website and get in contact with other customers using social media or email. Systems failures is bad for ecommerce business/customers because they wont be able to start up the ecommerce website without a computer and customers wont be able to get in touch with ecommerce businesses with email or social media. Systems failure happens if the computer doesnt function at all or the motherboards and circuits fails to function.

A Psychological Perspective in “Oedipus Rex” and “Trifles” Essay

The two plays Oedipus Rex by Sophocles and Trifles by Susan Glaspell are great with detailed and remotely fascinating psychological perspectives. A psychological perspective is a perspective that includes the use of the author’s or characters background and/or emotional state to create the story or play. Oedipus Rex and Trifles both offers a great deal of insight into the minds of the characters, that insight also focus on what influenced the characters decision throughout the play. In many stories and/or plays the setting or era can add to the moral background of the characters. Both authors let the reader in on the emotional and psychological influences of the characters as to why they acted in a certain way. A good example on how the setting sets up the entire story or play is in Oedipus Rex where the era was Greek. Throughout the play the reader/audience is introduced to Greek mythology and oracle prophecies that sets up the era of the play and also gives a persona on what type of psychological issues to expect. Another example is in Trifles where the era was 1916 when women had no importance and played secondary roles and was not equal to a man. In Trifles, the play has both psychological and feminist critical perspectives. A good example of feminist critical perspective is when the attorney and sheriff decided that there is nothing important in the room:†Nothing here but kitchen things† (287). This line is the first of many disparaging comments said to minimize the importance of woman in society. The men criticized Mrs. Wright’s housekeeping skills, irking Mrs. Hale and the Sheriff’s wife Mrs. Peters. This incorporates setting and background about the kind of era to help the reader gain the insight needed to get into the minds of the characters. In Oedipus Rex, Freud’s Oedipus complex shows throughout the play. It is a group of largely unconscious (dynamically repressed) ideas and feelings which center on the desire to posses the parent of the opposite sex and eliminate the parent of the same sex. This is exactly what happened in the play and the Oedipus complex is named after the Greek mythical character Oedipus. This is the type of psychological perspective and mind frame that Oedipus portrays in this play by not intentionally murdering his father, marring his mother, committing incest, and carrying out the oracles prophecies. The reader can conclude that Oedipus found out about what he had done by saying the following: â€Å"I think I have called curses on myself in ignorance† (755-5) fearing that he has murdered his own father. â€Å"They will all come out clearly! Light of the sub, let me look on you no more!† (1183-4) from this quote the reader can feel the psychological insight of Oedipus and how the pain of finding out the truth took an emotional drain on him. In Trifles, Mrs. Hale and Mrs. Peters unveil a psychological profile of a desperate housewife. The women observed clues that revealed the bleakness of Mrs. Wright emotional life. They theorized that Mr. Wright’s cold, oppressive nature must have been dreary to live with. To the audience/reader we could conclude that Mrs. Wright has been very unhappy since she married her husband because of this description by Mrs. Hale â€Å"She was kind of like a bird herself- real sweet and pretty, but kind of timid, – fluttery. How she did change†. The psychological perspective of the woman is that they can understand how Mrs. Wright felt, something that the men could not. The reason for that is because Mrs. Hale revealed that she lost her baby and Mrs. Peter’s talks about how a boy hatched her kitten so they both can relate to Minnie and the lost of her bird. As the reader we can look deep inside the minds of these troubled women and have some sort of compassion for Mrs. Wright and the other women. In conclusion psychological perspective allows the reader and/or audience to think on a deeper level regarding how and why the author’s work was written the way it was. When authors put a portion of themselves and their backgrounds into their writing, the reader can not only use this perspective to make sense of the author’s thoughts and feelings but understand the characters as well. In both plays the author’s show a certain insight that helps the reader understands their work on a personal level and the reader can also understand the characters emotional state of mind throughout the play. References: Glaspell, Susan (1882-1948). Trifles. In R. DiYanni (Ed.), Literature: Reading Fiction, Poetry, and Drama (6thEd.) (p. 1858-1868), Boston, MA: McGraw Hill.Sophocles(c. 496-406 B.C.). Oedipus Rex. In R. DiYanni (Ed.), Literature: Reading Fiction, Poetry, and Drama (6thEd.) (p. 1307-1347), Boston, MA: McGraw Hill. Retrieved 1/29/10 from http://www.gradesaver.com Retrieved 1/29/10 from http://myeclassroom.com Retrieved 1/31/10 from http://www.pbsorg/empires/thegreeks/educational/pdf/oedipus_short.pdf

Ikemefuna Described as an Ill-Fated Lad

In the book ‘Things Fall Apart’ Chinua Achebe describes Ikemefuna as an ‘ill fated lad’. Behind the meaning of this description lie different literary elements that pay a great significance to the book, in general. Before the author describes Ikemefuna in this manner, he writes about Okonkwo’s reputation and youth. He says, referring to Okonkwo, ‘He was a wealthy farmer and had two barns full of yams, and had just married his third wife’. By saying these words, the author wants to show Okonkwo as a man who earned his good reputation by hard work and not family wealth. He also writes ‘And so although Okonkwo was still young, he was already one of the greatest men of his time’ meaning that age was not the problem for him to succeed in life. ‘As the elders said, if a child washed his hands he could eat with kings’, by stating this proverb, the author means that being one of those boys who ‘washed their hands’, Okonkwo believed that he himself, could treat anyone in this manner if they ‘washed their hands’. He compares and contrasts Okonkwo’s youth against Ikemefuna’s who is later on described as an ‘ill fated lad’. Behind the description of Ikemefuna as an ‘ill fated lad’ lies foreshadowing which shows the readers that the fate of Ikemefuna is not fortunate, and there will be some event later on in the book that will prove the description right. As well as foreshadowing, the words ‘ill fated’ are a metaphor. ‘ill fated’ if translated correctly means a fate that is ill, therefore unfortunate. Even though the passage where Ikemefuna is described is short, there lies a lot of significance that affects the book as a whole. If the readers would not have read those lines saying ‘the ill-fated’ lad, they would most likely not predict anything unusual happening to him in the future. And because this line foreshadows the coming of Ikemefuna’s unfortunate fate, the readers pay more attention to the way Okonkwo treats Ikemefuna later on in the book. They see how Okonkwo treats him like his own son, and for the first time it is seen that Okonkwo becomes interested in something more than simply power and physical strength.

The Most Creative Periods Of The World - 851 Words

Regardless of the major pitfalls in history, field has progressed throughout some periods. Moments in our history have promoted creativity and new methods of approaching treatment. Although these models did not have much support, they currently influence modern disciplines in psychology. The Renaissance was one of the most creative periods of all time where new ideas flourished and scientists explored innovative solutions. Opposed to the preceding view of scholasticism, everyone communicated their ideas and distributed them to other people since everything was written in vernacular. Similarly, rationalism relied on the notion that we have creative minds. Socrates was one of the founders of this ideal and proposed that we distrust the senses and rely on our justifications of the event. In the 1960s humanistic psychology emerged as a promising movement that offered a new perspective. This field opposed the view that humans were machines and had no will. It focused on the needs and values of humans because they are more important than materials, implying that we cannot be studied as part of the material world (Peterson, 2006). Although the field did not last long, it proposed that humans should seek self-actualization. Promotors of this field, believed that humans had the ability to better themselves in regard to treatment. Unlike the behaviorist approach, it focused more on the individual and encouraged individuals to seek their potential. Maslow’s hierarchy of needs,Show MoreRelatedThe Genius And Mental Illness1332 Words   |  6 Pages Artistic Genius and Mental Illness The path from mental illness to creative genius in many artists and writers has long been a topic of research and discussion. Researchers believe they are now gaining new clues about the mysterious link between highly creative individuals and mental disorders, most commonly manic depression. 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